Accessibility

Accessibility statement for Bury Council website

This website is run by Bury Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • zoom in up to 200% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader, for example, the latest versions of JAWS, VoiceOver, Narrator etc., some of which are free (such as NVDA)
  • view most of the website on mobile devices without you having to scroll from side to side

We've also made the website text as simple as possible to understand.

Ability Net has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • you cannot modify the line height or spacing of text
  • most older PDF documents are not fully accessible to screen reader software
  • some of our older video content may not have captions
  • some of our pages may not be fully accessible (for example: Twitter feed, etc.)
  • some technical issues (see section below)

What to do if you cannot access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, then please contact the section whose details appear on the page you require information about.

We'll consider your request and get back to you in 5 working days.

Reporting accessibility problems with this website

We're always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we're not meeting accessibility requirements, contact us using the contact details at the end of this page.

It would be helpful if you include the following:

  • the URL(s)(web address) of the page(s) that you are having difficulties with
  • the nature of your disability, if any
  • a description of the problem

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

Contact details are available at the bottom of our pages.


Technical information about this website's accessibility

Bury Council is committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non accessible content

The content listed below is non accessible for the following reasons.

Non compliance with the accessibility regulations

Skipped heading levels and empty heading levels. These fail WCAG 2.1 success criterion 2.4.6 (headings and labels) (Level AA) and 1.3.1 (info and relationships) (Level A).

Some links used, do not describe fully, the purpose of the link, for example "Read more". Some links use the same text several times, even though they go to different places. There are adjacent links which go to the same URL. These fail WCAG 2.1 success criterion 2.4.4 (link purpose (in context) (Level A).

Some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content) (Level A).

Linked images are missing alternative text. This fails WCAG 2.1 success criterion 2.4.4 (link purpose (in context) (Level A).

Fieldset missing legend (Search). This fails WCAG 2.1 success criterion 3.3.2 (labels or instructions) (Level A).

The web site is due to be overhauled in 2020 or early in 2021. We plan to fix all the above when this is done .

When we publish new content we'll make sure our use of images meets accessibility standards.

Some of our PDFs are not fully compliant. We plan to either fix these or replace them with accessible HTML pages or online forms.

Any new PDFs we publish will usually be compliant with the accessibility regulations but there are some exceptions to this (which may only be partially compliant):

  • specifically designed to be downloaded for use as posters or flyers (the information given, will also appear on the web page).

Disproportionate burden

Some documents that are supplied to us by other organisations will not be edited to make them accessible.


Content that is not within the scope of the accessibility regulations

PDFs and other documents

Many of our older PDFs and Word documents do not meet accessibility standards - for example, they may not be structured so they're accessible to a screen reader. This does not meet WCAG 2.1 success criterion 4.1.2 (name, role value).

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they're not essential to providing our services.

Online maps and mapping services

The interactive map showing locations of market stalls is a visual only tool.

Video content

Pre-recorded time-based media published before 23rd September 2020 (accessed via YouTube). All new video content will have accessible subtitles.

How we tested this website

This website was last fully tested in 2016. We test sample pages at regular intervals using accessibility tools such as Wave - Web AIM web accessibility evaluation tool, Accessibility Insights etc.

We also test:

  • all new page templates that we introduce
  • online forms
  • all new PDFs

This statement was prepared on 6 November 2020. It was last updated on 6 November 2020.


Elsewhere on the web

Ability Net

BDA - British Deaf Association

My Computer My Way (AbilityNet)

NV Access - Home of the free NVDA screen reader

NV Access - Download free screen reader software

RNIB - Technology resource hub: the latest facts, tips and guides

Translate (Google) - Translate our website into other languages